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Ticketing

Venues Wellington can take care of your live entertainment and sports ticketing with Ticketmaster.

Venues Wellington's ticketing agents within our venues can provide a range of ticketing services including:

  • event ticketing
  • box office selling
  • ticket sellers
  • event marketing

As of 1 June 17, Venues Wellington ticketing provider is transitioning from Ticketek to Ticketmaster. 

Visit Ticketmaster.co.nz or call 0800 111 999, or Ticketek.co.nz or call 0800 8425 3835.

Tickets and seating

Booking your tickets

You can book tickets for shows at our venues in three ways:

  • in person at one of our box offices
  • online through our event pages at WellingtonNZ.com/events, or Ticketmaster.co.nz or Ticketek.co.nz
  • over the phone with Ticketmaster on 0800 111 999 or Ticketek on 0800 8425 3835
  • if you need wheelchair seating or have specific access requirements, call Ticketmaster or Ticketek

Ticket categories

The promoter of each show decides the price range of tickets and the location of the seats within the venue that are assigned that ticket price. Each price is given a category or reserve. The price and location of each reserve in the venue changes with each show. For this reason, the general seating plans published on this website make no distinction between the different reserves. In most instances Premium is the highest price assigned to the best seating areas and B or C reserve is the lowest price. For some shows, all seats may be the same price.

Collecting your tickets

Box offices - patron and fan services

Venues Wellington run a conveniently located box office within our St James Theatre on Courtenay Place for ticket sales and collections.

Their standard box office hours are:

  • Monday to Friday 9am - 5pm
  • Saturday and Sunday 10am - 4pm.

On an event day, we will open the box office at the venue two hours prior to the start of the performance or sporting event, so there is plenty of time for guests to purchase or collect tickets. The box office will remain open until the end of the first interval.

Patrons can also buy and collect event tickets from the Wellington iSite, located directly in front of the Michael Fowler Centre's main doors.

They are open:

  • Monday to Friday 8.30am - 5pm
  • Saturday and Sunday 9am - 4pm

If you’re organising an event where attendees are required to purchase a ticket, talk to your event manager who can take you through the ticketing process.

Resale sites

At Venues Wellington we believe a great entertainment experience starts from the moment you buy tickets to one of our shows, and purchasing your tickets online is a great way of ensuring you’ve got the best seats available.

Our recommended online ticket seller is Ticketmaster (Ticketmaster.co.nz), but there are a number of ticketing ‘resale’ websites that sell tickets to events in our venues - for example, dedicated resale sites Ticketmaster Resale, ViagogoQueen of Tickets, and general sales websites such as TradeMe.

It’s important to note that these websites list tickets on behalf of ticket buyers who have chosen to re-sell their tickets – they are not official ticket agents. 

We recommend checking ticket availability on Ticketmaster.co.nz before buying through a resale site. If you do purchase resale tickets, there are some things you may want to consider:

  • The ticket price advertised on resale sites can sometimes exceed the original face-value price
  • Sometimes resale sites do not provide specific information about the location of the seats
  • Check what buyer protection policies and purchase terms and conditions are in place (e.g. what happens if the event is cancelled, or if the tickets you’ve purchased are not valid)
  • We recommend buying verified tickets if purchasing via a resale site

If you have any questions or would like ticket purchase advice, please contact Venues@WellingtonNZ.com.

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